Building a Restorative Agency

Service Description

A Two-Day Intensive for Child Welfare and Human Services Leaders Overview: This two-day immersive training guides leaders, supervisors, and teams through the process of transforming organizational culture from compliance-driven to compassion-centered. Grounded in the Restorative Services Framework, participants explore how trauma awareness, emotional intelligence, and equity principles can be embedded into everyday systems, policies, and relationships. Through reflective dialogue, case examples, and interactive learning, participants examine the connection between staff well-being, leadership behaviors, and service outcomes. The training provides practical tools for restoring trust, strengthening collaboration, and creating environments where staff and families feel safe, valued, and empowered to thrive. Key Learning Objectives: Understand the core elements of a Restorative Agency, including trust, accountability, equity, and belonging. Identify barriers to restoration within existing organizational practices and explore strategies for systemic healing. Strengthen trauma-responsive leadership skills that model empathy, transparency, and consistency. Learn to apply restorative dialogue and reflection tools to improve supervision, team engagement, and decision-making. Develop an agency-specific Restoration Action Plan to sustain culture change and enhance workforce well-being. Training Highlights: Guided reflection circles and experiential activities that connect theory to real practice. Tools for integrating psychological safety, equity lenses, and staff voice into everyday operations. Strategies to translate emotional intelligence into agency-wide leadership practices. Framework alignment with ICPM, Trauma-Informed Care, and Restorative Leadership in Action. Ideal Audience: Child Welfare and Human Services leaders, supervisors, program managers, and cross-system partners seeking to build restorative, trauma-responsive, and equitable organizations.